Is It Possible to Teach an Entire Organization User Experience
How do you educate an entire organization on the values of user experience? Here are some tips and tactics that I've used.
View ArticleAn IA Framework
Here is our poster presentation in IA Summit 2010 (ias10). The concept of the framework is taken from my own book "IA100 - Information Architecture for User Experience Design" (Japanese edition only)....
View ArticlePimpformation Architect @ IA Summit 2010
The story of the Pimpformation Architect, presented on Sunday April 11th. http://pimpformationarchitect.com/
View ArticleRapid turnaround usability testing: not just a pipe dream
This was presented at the IA Summit in Phoenix, AZ. Talk Abstract: Is your usability testing always attached to a design project? And does it require a fair amount of planning, time, and resources to...
View ArticleDesign for Conversation
The popularity of social media focuses our attention on designing for conversations. Increasingly we create social digital spaces that are instant, ambient, and ubiquitous. What are the conversational...
View ArticleThe commoditization and fragmentation of the ia community
This session will be a open format discussion among IAs. We, as information architects, stand at the crossroads of our profession as a whole. Down one road we see the looming fate of a fragmented...
View ArticleTranscending Our Tribe
My closing plenary at IA Summit 2010 in Phoenix, AZ. Sunday, April 11, 2010.
View ArticleLeaving Flatland: Cross-Channel Customer Experience Design
Jess McMullin & Samantha Starmer's 2010 IA Summit workshop on cross-channel customer experience design
View ArticleThinking Like a CEO
Harry Max and Jess McMullin's 2010 IA Summit workshop on developing business fluency & empathy in order to build influence in organizations.
View ArticleExperience Strategy: Dealing with a UX mid-life crisis
We make changes to our user experiences based on heuristics, usability testing, and data, but do we really know if we’re improving the overall experience over time and across projects?
View ArticleSee->Sort->Sketch : Pen & Paper Tools to get from Research to Design : IA...
In the world of user experience, learning about your customers is key to making great stuff. But design research reports are dense and boring. Unlock the power of sketching and pen and paper tools to...
View ArticleIA Summit 2010 - Career Workshop - April 8, 2010 -Phoenix, AZ
http://2010.iasummit.org/talks/9703 The Career Workshop for Information Architects and other User Experience Professionals is a half-day event that teaches attendees how to optimize their career...
View ArticlePervasive IA (IA Summit)
Pervasive Information Architecture, presentation at the ASIS&T IA Summit 2010, Phoenix
View Article(Design) Principles To Build By
How do you extend a product vision statement such that it remains aspirational but is specific enough to clarify intention and make difficult decisions easy? Enter "Design Tenets"
View ArticleDesigning Influence In Organizations
IA Summit talk on building influence in the organizations designers, information architects and other user experience pros work in.
View ArticleDesign Caffeine For Search and Browse UI IASummit2010
Design Caffeine for Search and Browse UI presented at IA Summit 2010
View ArticleTrends In Usability Testing - IA Summit 2010 & Maine IxDA
Presented to Maine UX (Maine IxDA) on 7.22.09 and the IA Summit on 4.9.10. About the Presentation Over the years, there have been some exciting developments in the way usability tests are facilitated....
View ArticleExperience Strategy: Dealing With a UX Mid-Life Crisis
We make changes to our user experiences based on heuristics, usability testing, and data, but do we really know if we’re improving the overall experience over time and across projects?
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